• If you have had any injectable treatments in the past 3 months.
• If you have undertaken cosmetic tattooing of the brows, eyes or lips.
• If you have recently had any changes to your health including medications.
• If you are pregnant or breastfeeding.
• If you have any active cold sores.
• If you have had other advanced skin treatments within the last 4 weeks.

Your first visit is focused on understanding your concerns and creating a personalised treatment plan. There is very little you need to do to prepare.

Please note the following:

• Arrive 10–15 minutes early to allow time to complete your new patient paperwork.
• Remove all makeup prior to your appointment as clinical photographs will be taken for assessment and treatment planning.
• Treatment is not performed at the first appointment. Your consultation is dedicated to discussing your concerns, reviewing your medical history, and recommending the most appropriate treatment options.

Our goal is to ensure you feel informed, comfortable, and confident in your treatment plan before proceeding.

• All fake tan must be fully removed 2 weeks prior to treatment. This includes spray tans and at-home products. Fake tan on the skin may result in your appointment being rescheduled.
• Avoid any dental treatments 1 week before and 4 weeks after any vein treatment.
• Avoid flying 2 weeks before treatment and 2 weeks (interstate) / 4 weeks (international) after treatment unless otherwise stipulated in your consultation with Dr Ng.
• Let us know if you are unwell or taking antibiotics we are unaware of.
• Let us know if you have had any other medical procedure in the past 2-4 weeks (including biopsy, excision and skin flap procedures) that were not pre-approved before treatment.

• All fake tan must be fully removed 2 weeks prior to treatment. This includes spray tans and at-home products. Fake tan on the skin may result in your appointment being rescheduled.
• Let us know if you are unwell or taking antibiotics we are unaware of.
• Let us know if you have had any other cosmetic procedures in the past 2 weeks. This includes skin needling, chemical peels, laser hair removal, IPL, microdermabrasion etc.
• Let us know if you have had any other medical procedure in the past 2-4 weeks (including biopsy, excision and skin flap procedures) that were not pre-approved before treatment.
• Let us know if you have recently returned from or are planning a trip to a sunny destination where you are likely to tan.
• Let us know if you are someone who does not wear or have not used appropriate sun protection (SPF50+).
• For some treatments which you will pre-advised: cease fish oil, skin exfoliation or retinol 7 days prior to treatment.

• Please avoid vaccinations 2-4 weeks (your treating practitioner will specify the exact timeframe) before and after treatment.
• Let us know if you are unwell or taking antibiotics we are unaware of.
• Let us know if you have had any other cosmetic procedures in the past 2 weeks. This includes skin needling, chemical peels, laser hair removal, IPL, microdermabrasion etc.
• Let us know if you have had any other medical procedure in the past 2-4 weeks (including biopsy, excision and skin flap procedures) that were not pre-approved before treatment.
• Let us know if you have recently returned from or are planning a trip to a sunny destination where you are likely to tan.
• Let us know if you are someone who does not wear or have not used appropriate sun protection (SPF50+).
• For some treatments which you will pre-advised: cease fish oil, skin exfoliation or retinol 7 days prior to treatment.